Booking Information
Bookings
Bookings are subject to availability, and accepted on a first-come, first-served basis.
Any bookings received without full payment (or receipt of a deposit where applicable) are not confirmed until payment is received in full. We don’t hold places open.
Payment
Payment is usually required by direct bank deposit or PayPal.
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We are also in the process of setting up new payment options that will soon include credit card, PayPal "Pay in 3" for the higher priced services, and monthly direct debit for the IGCSE classes.
We regret that we are unable to accept childcare vouchers.
Cancellation and Refund Policy
Under the Consumer Contracts Regulations (as it applies to courses booked online) you have the right to cancel and receive a full refund within 14 days from making the booking providing that the course or workshop has not yet started.
However, if the course you booked online is one that will be attended in person with a specified number of people and on a specific date, then it is excluded from your cancellation rights.
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No refunds are provided for downloadable electronic files. If there is a problem with your purchase please contact us for a replacement.
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In all other instances payment is only refundable where sessions are cancelled by Home Ed Hub.
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