Booking Information
Bookings
Bookings are subject to availability, and accepted on a first-come, first-served basis. To secure a place all booking forms must be correctly and fully completed and accompanied by full payment of the fee as detailed.
Any bookings received without full payment are not confirmed until payment is received in full. We don’t hold places open.
Payment
Payment is required by direct bank deposit or Paypal. We are also in the process of setting up website payments which will be available shortly (January 2025).
We regret that we are unable to accept childcare vouchers.
Cancellation and Refund Policy
Under the Consumer Contracts Regulations (as it applies to courses booked online) you have the right to cancel and receive a full refund within 14 days from making the booking providing that the course or workshop has not yet started.
However, if the course you booked online is one that will be attended in person with a specified number of people and on a specific date, then it is excluded from your cancellation rights.
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No refunds are provided for downloadable electronic files. If there is a problem with your purchase please contact us for a replacement.
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In all other instances payment is only refundable where sessions are cancelled by Home Ed Hub.
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